Strategic Accounts Senior CSM — Remote
Remote / Online - Candidates ideally in
Rockford, Winnebago County, Illinois, 61103, USA
Listed on 2026-07-09
Rockford, Winnebago County, Illinois, 61103, USA
Listing for:
Genesys
Part Time, Remote/Work from Home
position Listed on 2026-07-09
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager -
Business
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Genesys is looking for a Sr. Customer Success Manager to lead strategic accounts and ensure customer success through expert collaboration across departments. The candidate should have over 6 years of experience in customer success management and a strong ability to foster partnerships. This role involves not only driving quarterly reviews but also ensuring customer satisfaction throughout their journey.
Located in the USA, this position offers competitive compensation ranging from $104,000 to $183,000, along with various benefits such as health insurance and flexible work schedules.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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