Customer Service Representative - Work From Home
Remote / Online - Candidates ideally in
Winchester, Clark County, Kentucky, 40391, USA
Listed on 2026-07-09
Winchester, Clark County, Kentucky, 40391, USA
Listing for:
Sharecare
Full Time, Remote/Work from Home
position Listed on 2026-07-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
[Call Center / Remote] - Anywhere in U.S. / Competitive pay / Comprehensive Medical-Dental-Vision-Disability-Life-Pet / Employer Contributions to HSA-FSA / 401(k) matching / Generous PTO - As a Customer Service Rep at Sharecare, you will:
Handle incoming customer inquiries via phone, email, and chat;
Provide exceptional customer service by actively listening and addressing any concerns or issues;
Accurately and efficiently document customer interactions and resolutions;
Collaborate with other team members to ensure a seamless customer experience;
Troubleshoot technical issues and escalate to appropriate departments when necessary;
Proactively identify and suggest improvements to processes and procedures.
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