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Senior Enterprise CSM – AI-First SaaS; Remote

Remote / Online - Candidates ideally in
Roswell, Fulton County, Georgia, 30075, USA
Listing for: PassFort
Remote/Work from Home position
Listed on 2026-07-10
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 140000 - 155000 USD Yearly USD 140000.00 155000.00 YEAR
Job Description & How to Apply Below
Position: Senior Enterprise CSM – AI-First SaaS (Remote)

Pass Fort is seeking a dedicated Senior Customer Success Manager to lead relationships with enterprise customers across the US. You will guide customers through onboarding and ensure they realize long-term value from our AI-first SaaS platform.

This role requires excellent stakeholder management and communication skills, as well as experience in managing complex SaaS customers. Join us and help revolutionize the customer experience while working in a dynamic remote environment.

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Position Requirements
10+ Years work experience
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