Remote Customer Service Lead & Escalation Coach
Remote / Online - Candidates ideally in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-07-10
Dallas, Dallas County, Texas, 75215, USA
Listing for:
FlowPlay, LLC.
Full Time, Remote/Work from Home
position Listed on 2026-07-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, Call Center / Support
Job Description & How to Apply Below
Flow Play, LLC. is seeking a Customer Service Shift Supervisor to work remotely and full-time. This role will lead frontline agents, manage escalated customer inquiries, and ensure high performance through best practices.
The ideal candidate will have proven experience in customer service leadership, especially in a call center setting, alongside a strong understanding of coaching and customer service policies.
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