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Remote Customer Support Analyst: Data Onboarding & Access

Remote / Online - Candidates ideally in
Roswell, Fulton County, Georgia, 30075, USA
Listing for: GovCIO
Remote/Work from Home position
Listed on 2026-07-10
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 110000 - 130000 USD Yearly USD 110000.00 130000.00 YEAR
Job Description & How to Apply Below

GovCIO is looking for a Customer Support Analyst to support Veterans Affairs Data Modernization initiatives fully remotely from the United States. The ideal candidate will ensure smooth user experiences, manage incoming tickets, and guide users through the self-service intake process.

Responsibilities include documenting and maintaining workflows, troubleshooting, and providing timely updates. Candidates should have a Bachelor's degree in IT or a related field with extensive experience in customer service and problem-solving.

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