Canada CX Operations Manager; Remote
Remote / Online - Candidates ideally in
Elizabeth, Union County, New Jersey, 07215, USA
Listed on 2026-07-10
Elizabeth, Union County, New Jersey, 07215, USA
Listing for:
hardrockdigital
Remote/Work from Home
position Listed on 2026-07-10
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
hardrockdigital is seeking a Customer Service Manager to lead daily operations for the Canadian iGaming customer service team based in Toronto. The role demands strong leadership skills, proven experience in managing large teams, and a focus on performance management.
Key responsibilities include developing your team, driving metrics to improve productivity, and ensuring high levels of customer satisfaction across all service interactions. The position supports a culture of accountability and continuous improvement. The ideal candidate will possess a Bachelor's degree and extensive experience in a fast-paced environment.
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