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Remote Director, Scaled Customer Success

Remote / Online - Candidates ideally in
San Diego, San Diego County, California, 92189, USA
Listing for: TrulyHired
Remote/Work from Home position
Listed on 2026-07-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
  • Management
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 120000 - 144000 USD Yearly USD 120000.00 144000.00 YEAR
Job Description & How to Apply Below

Truly Hired is seeking a Director, Scaled Customer Success to lead strategies for SMB and Schools segments. You will define and implement the customer success strategy while managing frontline teams to enhance customer outcomes.

The ideal candidate has significant experience in customer success and a passion for improving educational outcomes. The position offers a competitive compensation package including health benefits and a remote work environment.

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