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Senior Customer Advocacy Lead - Remote

Remote / Online - Candidates ideally in
Columbus, Muscogee County, Georgia, 31901, USA
Listing for: Capital One
Remote/Work from Home position
Listed on 2026-07-10
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 49800 - 56900 USD Yearly USD 49800.00 56900.00 YEAR
Job Description & How to Apply Below

Capital One is looking for a Senior Advocacy Coordinator to work from home. In this role, you will utilize your problem-solving skills to resolve customer issues and manage complex escalations. This position demands strong collaboration with team members and partners to ensure exceptional service and advocacy for both internal and external customers.

The ideal candidate will have a high school diploma, at least 3 years in customer service or call center roles, and proficiency in Google Suite. Strong communication and technical troubleshooting abilities are essential for success in this fast-paced environment.

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Position Requirements
10+ Years work experience
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