Remote Senior Customer Support Leader
Remote / Online - Candidates ideally in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-07-10
Phoenix, Maricopa County, Arizona, 85003, USA
Listing for:
Cengage Learning, Inc.
Remote/Work from Home
position Listed on 2026-07-10
Job specializations:
-
Customer Service/HelpDesk
-
Management
Job Description & How to Apply Below
Cengage Learning, Inc. is seeking a Senior Customer Support Manager to lead a remote team of 30+ employees, overseeing daily operations and ensuring high-quality service for over 130,000 online learners each year.
The ideal candidate will have extensive experience in customer support, leadership, and an understanding of performance metrics. You will guarantee excellent customer experiences across various communication channels while managing performance and team development.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×