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Member Experience Specialist — Remote & Onsite
Remote / Online - Candidates ideally in
Webster, Harris County, Texas, 77598, USA
Listed on 2026-07-10
Webster, Harris County, Texas, 77598, USA
Listing for:
Wellby Financial
Remote/Work from Home
position Listed on 2026-07-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Wellby Financial is seeking a Member Service Representative I to support the Contact Center, addressing inquiries and resolving complaints for members. The role emphasizes delivering exceptional service, proactive problem solving, and maintaining accurate member records.
Responsibilities include handling calls, emails, and chats, assisting with transfers, loan payments, and account maintenance, and educating members on digital banking tools.
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