Bilingual Customer Care Specialist; Spanish/English - Remote
Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-07-10
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for:
Duke Energy
Remote/Work from Home
position Listed on 2026-07-10
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service, English Customer Service -
Language/Bilingual
Bilingual, Spanish Customer Service
Job Description & How to Apply Below
Duke Energy is hiring a Customer Care Specialist to deliver high-quality customer interactions, handle billing inquiries, service orders, and trouble calls from customers. This role requires bilingual Spanish/English communication and the ability to work both onsite and remotely during a hybrid schedule.
The position includes training, on-call rotation, and potential overtime during weather events, with a pay rate of $21 per hour plus a bilingual premium of $1.
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