Dispatch Coordinator

SERVPRO of Mount Ephraim/Bellmawr is hiring a Dispatch Coordinator
.

• Competitive compensation
• Superior benefits
• Career progression
• Professional development
• Flexible work from home options available

• Dispatch and schedule restoration teams to incoming leads and projects in coordination with the management team.
• Review and maintain the scheduling software so that appropriate teams are routed accordingly.
• Perform detailed and accurate data entry.
• Receive incoming calls regarding past services, follow‑ups on current projects, general inquiries about business and routine communications.
• Collaborate and assist with other departments as needed.
• Give an estimate of the work that needs to be done with incoming customer calls and dispatch the work to appropriate teams within the franchise.

• High school diploma or GED (preferred).
• At least two years of customer service and/or office-related experience.
• Prior dispatch experience preferred.
• Ability to multitask and remain detail‑oriented.
• Knowledge of local geographical area is preferred.
• Must be knowledgeable in relevant computer applications.
• Ability to successfully complete a background check subject to applicable law.

This is a sedentary role in a fast‑paced office environment. Some filing is required, which would require the ability to lift files, open filing cabinets, and bend or stand as necessary.