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Remote Post-Sales Programs Leader
Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-07-11
Boise, Ada County, Idaho, 83701, USA
Listing for:
Backblaze, Inc.
Remote/Work from Home
position Listed on 2026-07-11
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Backblaze, Inc. is seeking a Sr. Customer Programs Manager to build and own the post-sales programs that shape the customer experience after signing.
You’ll work across CS, Support, Product, and Sales with the VP, Customer Success to design onboarding, enablement, and partner readiness. You’ll turn customer insights into strategy, not just maintain existing processes. You will own end-to-end programs—from Voice of Customer to onboarding playbooks—ensuring consistent, scalable experiences for
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