Remote Customer Support Team Lead
Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-07-11
Boise, Ada County, Idaho, 83701, USA
Listing for:
Race Communications
Remote/Work from Home
position Listed on 2026-07-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Race Communications is seeking an Assistant Customer Support Manager to lead, mentor, and optimize a remote customer support team. You will collaborate with the Customer Support Manager to ensure high-quality service delivery and effective incident resolution while driving retention initiatives and best-practice processes.
The role requires 3–5 years in telecom customer support, leadership experience, and strong CRM proficiency.
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