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Remote CSM Dealer & Retention
Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-07-11
Boise, Ada County, Idaho, 83701, USA
Listing for:
SupportFinity™
Remote/Work from Home
position Listed on 2026-07-11
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Car Now is seeking a Customer Success Manager to serve as the primary contact for a designated book of 100–200 dealer accounts. You will drive success and satisfaction across the full customer journey, from pre-launch activities to long-term retention.
You will lead onboarding, product launches, and training sessions, perform regular account reviews, and coordinate with Implementation and Sales to maximize dealer ROI and engagement.
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