Customer Service Representative Fortune
Remote / Online - Candidates ideally in
San Antonio, Bexar County, Texas, 78284, USA
Listed on 2026-07-11
San Antonio, Bexar County, Texas, 78284, USA
Listing for:
TEKsystems
Full Time, Contract, Remote/Work from Home
position Listed on 2026-07-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Job Description & How to Apply Below
Customer Service Representative
Pay: $17.75/hour
Start Date:
August 30, 2026
Job Type: Contract-to-hire
Location:
San Antonio, TX (On-site to start)
Launch your career with paid training and a path to full-time remote work
If you enjoy helping people, solving problems, and working with technology, this is a strong opportunity to build your customer support career. You'll start in a structured, fully on-site training and onboarding environment designed to set you up for success.
This is a contract-to-hire opportunity, meaning you'll begin on contract for the first 4 months, and upon successful conversion to a full-time employee, you'll become eligible to work remotely.
Why this opportunity stands out
+ $17.75/hour starting pay
+ Structured paid training to help you succeed from day one
+ Clear path to full-time employment
+ Remote work eligibility after conversion
+ Opportunity to grow your experience in customer service, technical troubleshooting, and multi-channel support
What you'll do
+ Support customers through phone and chat
+ Assist with account management, billing questions, content inquiries, and basic site/app navigation
+ Troubleshoot common issues related to streaming services, devices, and network functionality
+ Recommend products and services during customer interactions
+ Deliver a professional, consistent experience across multiple systems and customer needs
+ Document customer issues clearly and accurately
+ Take ownership of each case from first contact through resolution
Training & schedule
Your onboarding is designed to help you build confidence and succeed in the role:
+ Classroom training:
Monday through Friday, 8:30 AM - 5:30 PM, for the first 3 to 4 weeks
+ On-the-job training:
Monday through Friday, 12:00 PM - 9:00 PM, for approximately 8 to 10 weeks
+ After training, most schedules begin in the afternoon and end by 9:00 PM
Work arrangement
+ Fully on-site for the initial 4-month contract period
+ After successful conversion to full-time employee status, team members become eligible to work remotely
+ Weekend and holiday availability is required based on business needs
What we're looking for
We're looking for people who are dependable, adaptable, and committed to delivering a great customer experience.
Qualifications
+ High school diploma or GED
+ At least 1 year of customer service experience
+ Comfortable using Windows, Microsoft Excel, Microsoft Word, and Google Docs
+ Strong written and verbal communication skills
+ Strong typing, phone, and computer navigation skills
+ Excellent written communication, including grammar, spelling, and punctuation
+ Strong comprehension and documentation skills
+ Ability to navigate internet, email, and instant messaging tools
+ Familiarity with digital streaming services and common streaming devices
+ Strong time management skills and accountability
+ Ability to adjust quickly and manage changing priorities
+ Reliable transportation
+ Ability to work on-site in San Antonio during the contract period and live within 30 miles of the office
Preferred
+ Call center experience
+ Tier 1 customer support or help desk support experience
Apply today
If you're looking for a customer support role with paid training, career growth, and a clear path to full-time remote eligibility, this could be a great next step.
Job Type & Location
This is a Contract to Hire position based out of San Antonio, TX.
Pay and Benefits
The pay range for this position is $17.75 - $17.75/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision
- Critical Illness, Accident, and Hospital - 401(k) Retirement Plan
- Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability
- Health Spending Account (HSA) - Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in San Antonio,TX.
Final date to receive applications
This position is anticipated to close on Jul 18, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic…
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