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Remote COBRA Member Experience Specialist
Remote / Online - Candidates ideally in
Fort Collins, Larimer County, Colorado, 80523, USA
Listed on 2026-07-12
Fort Collins, Larimer County, Colorado, 80523, USA
Listing for:
SupportFinity™
Full Time, Remote/Work from Home
position Listed on 2026-07-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Thrive Pass is seeking an Engagement Specialist to join our remote customer support team. You’ll work directly with members, delivering timely, empathetic solutions during enrollment and COBRA periods.
In this role you’ll answer inquiries via ticketing and phone, meet SLAs for phone and email support, and collaborate with cross‑functional teams to continuously improve service quality. Remote-friendly, Full-time position. Insurance knowledge preferred.
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