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Remote Customer Resolution Specialist
Remote / Online - Candidates ideally in
Florence, Lauderdale County, Alabama, 35630, USA
Listed on 2026-07-12
Florence, Lauderdale County, Alabama, 35630, USA
Listing for:
Bob's Discount Furniture
Remote/Work from Home
position Listed on 2026-07-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Bob’s Discount Furniture is seeking a Communication Excellence Specialist to deliver outstanding support by resolving escalated issues with empathy, accuracy, and professionalism in a fast-paced contact center. This role emphasizes de-escalation, coaching advocates, and serving as a subject-matter expert while ensuring timely follow-through.
The position is remote-friendly, requires strong written, verbal, and phone communication, and offers benefits and opportunities to partner with
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