Remote Customer Resolution Specialist
Remote / Online - Candidates ideally in
Lawrence, Douglas County, Kansas, 66045, USA
Listed on 2026-07-12
Lawrence, Douglas County, Kansas, 66045, USA
Listing for:
Bob's Discount Furniture
Remote/Work from Home
position Listed on 2026-07-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, Technical Support
Job Description & How to Apply Below
Bob’s Discount Furniture is seeking a Communication Excellence Specialist to resolve escalated customer issues with empathy and accuracy. This role supports both customers and internal agents in a fast-paced contact-center, with a focus on de-escalation and coaching advocates.
The position offers remote options and emphasizes cross-functional collaboration, strong communication, and a world-class customer experience. Minimum 3 years in support and a high school diploma are required.
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