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Bilingual Member Services Navigator - Remote
Remote / Online - Candidates ideally in
St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listed on 2026-07-13
St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listing for:
JOHNSON SERVICE GROUP
Remote/Work from Home
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep -
Language/Bilingual
Bilingual
Job Description & How to Apply Below
Johnson Service Group is seeking a Member Services Navigator for a Health Plan in California, offering a remote work option with a Mon–Fri 8am–5pm schedule. The role requires bilingual English/Chinese and focuses on member outreach, benefits education, and enrollment support.
Responsibilities include handling phone-based member inquiries, explaining benefits and eligibility, and coordinating with providers and community partners to resolve issues and coordinate care.
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