Senior Customer Advocacy Lead; Remote
Remote / Online - Candidates ideally in
Cape Coral, Lee County, Florida, 33904, USA
Listed on 2026-07-13
Cape Coral, Lee County, Florida, 33904, USA
Listing for:
Capital One
Remote/Work from Home
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Capital One seeks a Sr. Advocacy Coordinator to handle high‑volume customer escalations, champion cross‑functional teamwork, and deliver a White Glove service experience in a work-from-home setting.
You will investigate complex complaints, mitigate issues with partners, and maintain ownership until resolution. The role focuses on resolving technical problems, providing empathetic communications, and ensuring regulatory compliance while supporting front‑line associates across Capital One’s
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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