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Senior Advocacy Lead — Remote Customer Care
Remote / Online - Candidates ideally in
Lafayette, Lafayette Parish, Louisiana, 70501, USA
Listed on 2026-07-13
Lafayette, Lafayette Parish, Louisiana, 70501, USA
Listing for:
Capital One
Remote/Work from Home
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Capital One seeks a Sr. Advocacy Coordinator to handle escalations and deliver White Glove service in a work-from-home role. You will resolve complex customer issues, collaborate with cross-functional partners, and advocate for customers across the Capital One network.
The role emphasizes strong communication, empathy, and regulatory awareness, with a Monday–Friday schedule and remote work flexibility. Prior call center experience and proficiency with Google Suite or Microsoft Office are valued.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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