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Remote Marketplace Support Specialist; Service Level 2
Remote / Online - Candidates ideally in
Mount Vernon, Westchester County, New York, 10550, USA
Listed on 2026-07-13
Mount Vernon, Westchester County, New York, 10550, USA
Listing for:
SupportFinity™
Remote/Work from Home
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
CRM System, Customer Service Rep, Ecommerce, HelpDesk/Support
Job Description & How to Apply Below
Gierd Inc is seeking a detail‑oriented Customer Service Representative to manage messages, returns, and inquiries across major marketplaces with a 24‑hour SLA. The role emphasizes accuracy, collaboration, and timely problem solving in a fast‑paced digital environment.
Remote position covering Florida, Georgia, and Texas. We value strong written/verbal communication and experience with CRM platforms such as Zendesk; prior marketplace knowledge is a plus.
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