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Remote AI Quality Assurance & Customer Success
Remote / Online - Candidates ideally in
Los Lunas, Valencia County, New Mexico, 87031, USA
Listed on 2026-07-13
Los Lunas, Valencia County, New Mexico, 87031, USA
Listing for:
Mercor
Remote/Work from Home
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Mercor is seeking a Customer Success Manager for a remote, hourly engagement based in Las Cruces, NM. You will review AI-generated work products for accuracy and quality, applying domain expertise to grade outputs and provide structured feedback.
The role requires strong experience in customer success or support operations and fluency in English, with bilingual Spanish considered a strong plus. The position emphasizes evaluating artifacts, identifying issues, and delivering actionable feedback,
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