Customer Service Representative-REMOTE

Job Opportunity At Jotts Kitchen Enterprises

Are you looking for a "work from home" career change with a forward-thinking organization that nurtures a true people-first culture? If so, then this is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed.

Plus, at Jotts Kitchen Enterprises, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

The Customer Service Rep – Remote position works from home and interfaces with customers via inbound/outbound calls, emails, live chats, and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding products and/or services. Military veterans are encouraged to apply.

• One (1) year of recent customer service experience
• Open availability
• A high school diploma or GED
• A quiet, distraction-free environment to work from in your home
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
• High Speed internet (no wireless/hotspots or satellite), noise-canceling headset microphone, and a smartphone
• Must reside in the United States and have a valid U.S. address for residence

• We'll give you all the training, technologies, and continuing support you'll need to succeed
• Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days
• Choose your schedule within the hours of operation!
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Work-from-home convenience

• The Customer Service Rep – Remote position works from home and interfaces with customers via inbound/outbound calls, emails, live chat, and/or via the Internet
• This position provides customer service support and resolution of routine problems and questions regarding products and/or services
• Provide inbound and outbound customer support using a call flow guide
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences…with a smile