Customer Care Associate Resolution Expert
Remote / Online - Candidates ideally in
Norfolk, Virginia, 23500, USA
Listed on 2026-07-13
Norfolk, Virginia, 23500, USA
Listing for:
The Elevance Health Companies, Inc.
Remote/Work from Home
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, English Customer Service
Job Description & How to Apply Below
Elevance Health in Norfolk, VA is seeking a Customer Care Representative I to handle member inquiries about benefits, eligibility, and claims. You will respond by phone and written correspondence, document data in the system, and coordinate with internal teams to resolve issues promptly.
A high school diploma or equivalent is required; you should possess strong verbal and written communication, empathy, multitasking, and the ability to work from a quiet, private home office with wired internet.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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