More jobs:
Remote Member Advocate and Concierge
Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-07-13
Boise, Ada County, Idaho, 83701, USA
Listing for:
Convey Health Solutions
Remote/Work from Home
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Bilingual -
Healthcare
Job Description & How to Apply Below
Convey Health Solutions is seeking a Member Services Advocate to assist members with account updates, educate on plan benefits, and resolve premium billing discrepancies.
You will handle inbound and outbound calls, verify formulary coverage, maintain accurate member records, and escalate issues when needed. A high school diploma and 2 years in a fast-paced, high-volume environment are required. Healthcare experience is a plus, with strict HIPAA/CMS compliance.
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