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Remote SaaS Customer Success Pro - Adoption & Growth

Remote / Online - Candidates ideally in
Longmont, Boulder County, Colorado, 80501, USA
Listing for: Thrive by Shopventory
Remote/Work from Home position
Listed on 2026-07-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 50000 - 65000 USD Yearly USD 50000.00 65000.00 YEAR
Job Description & How to Apply Below

Thrive Inventory is seeking a dedicated Customer Success professional to help our diverse retail and online businesses get maximum value from our inventory management platform. You will guide onboarding, answer product questions, and advocate for customers with product and engineering teams.

The role is fully remote, requires 2+ years in SaaS B2B, and emphasizes clear communication, problem-solving, and proactive engagement to improve adoption and retention.

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