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Remote Customer Success Specialist - WV School Choice

Remote / Online - Candidates ideally in
Clarksburg, Harrison County, West Virginia, 26306, USA
Listing for: Mpathic
Remote/Work from Home position
Listed on 2026-07-14
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 38000 - 52000 USD Yearly USD 38000.00 52000.00 YEAR
Job Description & How to Apply Below

Mpathic is seeking Customer Operations Support personnel to provide expert program and technical support to families, schools, and vendors in a cloud-based Contact Center. The role is fully remote and will support the West Virginia HOPE Scholarship program.

Successful candidates will handle high-volume inbound communications, review scholarship documents, and ensure accurate data logging. A focus on empathy, active listening, and professional communication is essential.

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