Remote FOLIO Customer Success Champion
Remote / Online - Candidates ideally in
Frankfort, Franklin County, Kentucky, 40601, USA
Listed on 2026-07-14
Frankfort, Franklin County, Kentucky, 40601, USA
Listing for:
EBSCO Information Services
Remote/Work from Home
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
EBSCO Information Services seeks a FOLIO Customer Account Specialist to manage a defined group of customers as the primary support, success, and relationship manager for FOLIO.
You will collaborate with the FOLIO PM, Development, Hosting and Implementation teams to understand needs, provide insights, deliver trainings, and refine service delivery to meet evolving customer expectations across a remote-first model.
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