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Bilingual Customer Service Surge Specialist - Remote
Remote / Online - Candidates ideally in
San Antonio, Bexar County, Texas, 78208, USA
Listed on 2026-07-14
San Antonio, Bexar County, Texas, 78208, USA
Listing for:
Systems & Methods
Full Time, Remote/Work from Home
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Bilingual
Job Description & How to Apply Below
SMI is seeking a Bilingual Customer Service Surge Representative to work from home in a full-time role targeting complex child support inquiries. You will resolve questions from parents, legal representatives, and state officials while ensuring compliance with Title IV-D and privacy regulations.
A strong focus on accuracy, confidentiality, and teamwork is essential. The role demands a high school diploma with 2+ years in service delivery or call centers, and fluency in English and Spanish.
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