Senior Customer Success Lead — Legal Tech; Remote
Remote / Online - Candidates ideally in
Syracuse, Onondaga County, New York, 13201, USA
Listed on 2026-07-14
Syracuse, Onondaga County, New York, 13201, USA
Listing for:
Refinitiv
Remote/Work from Home
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Account Manager, Client Relationship Manager
Job Description & How to Apply Below
Thomson Reuters is seeking a Senior Customer Success Manager to support customers across our Corporate Legal Software suite, including AI-enabled Legal Tracker and HighQ. You will deliver the full customer success motion, co-create CSPs, and drive executive reviews while maximizing adoption and value realization.
You will partner with Sales and Professional Services to expand relationships and manage health signals.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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