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Remote Live Chat Specialist - Customer Support & Tech

Remote / Online - Candidates ideally in
New Bedford, Bristol County, Massachusetts, 02740, USA
Listing for: Metrocast Cable Systems
Full Time, Remote/Work from Home position
Listed on 2026-07-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 41328 - 48216 USD Yearly USD 41328.00 48216.00 YEAR
Job Description & How to Apply Below
Position: Remote Live Chat Specialist - Customer Support & Tech Help

Metrocast Cable Systems is seeking a Remote Live Chat Agent to provide friendly, efficient support to customers from a fully remote setting. You will be the first point of contact, handling inquiries about products, services, and billing while delivering a positive customer experience.

This full-time role emphasizes clear written communication, accurate record-keeping, and troubleshooting of common internet, TV, and phone issues.

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