Remote Inbound Support Specialist; Healthcare
Remote / Online - Candidates ideally in
Harrisonburg, Rockingham County, Virginia, 22801, USA
Listed on 2026-07-14
Harrisonburg, Rockingham County, Virginia, 22801, USA
Listing for:
Humana Inc
Full Time, Remote/Work from Home
position Listed on 2026-07-14
Job specializations:
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Customer Service/HelpDesk
-
Healthcare
Job Description & How to Apply Below
Humana Inc. is seeking an Inbound Contacts Representative 2 to address inquiries from customers and providers via phone, email, or chat. The role involves semi-routine tasks, detailed documentation, and adherence to policies while resolving issues and escalating grievances as needed.
Training begins with virtual sessions; after training, shifts run MTW between 8am-6pm EST. Remote work is allowed, with occasional travel to Humana offices for training or meetings.
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