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Remote EdTech Customer Success Manager | Ed

Remote / Online - Candidates ideally in
Rockford, Winnebago County, Illinois, 61101, USA
Listing for: Turnitin, LLC
Remote/Work from Home position
Listed on 2026-07-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager, HelpDesk/Support, Account Manager
Salary/Wage Range or Industry Benchmark: 77700 - 129500 USD Yearly USD 77700.00 129500.00 YEAR
Job Description & How to Apply Below
Position: Remote EdTech Customer Success Manager | Higher Ed Growth

Turnitin, LLC is seeking a Customer Success Manager for NOA Higher Ed. West Coast with USA Remote work. You will own retention and growth, drive adoption, and build executive relationships across higher education institutions to ensure measurable value from our solutions.

You will collaborate with Account Executives and Marketing to deliver a seamless customer experience from onboarding to renewal, monitor health metrics, and champion customer advocacy through case studies and references.

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