Remote FOLIO Customer Success Specialist
Remote / Online - Candidates ideally in
Tanaina, Matanuska-Susitna Borough, Alaska, USA
Listed on 2026-07-14
Tanaina, Matanuska-Susitna Borough, Alaska, USA
Listing for:
EBSCO Information Services
Remote/Work from Home
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
EBSCO Information Services (EIS) seeks a FOLIO Customer Account Specialist to manage a specific group of customers and act as the primary support, success, and relationship manager for FOLIO. You will collaborate with internal teams to understand needs and translate them into effective service.
This role emphasizes technical knowledge of EBSCO products and APIs, a master’s degree in library science or information systems, and a willingness to undergo a Public Trust background check.
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