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Remote Bilingual Customer Service Team Lead

Remote / Online - Candidates ideally in
San Antonio, Bexar County, Texas, 78208, USA
Listing for: Progressive Leasing
Remote/Work from Home position
Listed on 2026-07-14
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Progressive Leasing is seeking a Bilingual Team Lead, Customer Service to guide and develop a diverse team delivering world-class support for our lease-to-own customers.

In this remote role, you will mentor agents, monitor performance, and drive process improvements while ensuring exceptional service standards across channels. Proficiency in Spanish and strong communication are essential; familiarity with AI-enabled tools is a plus.

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