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Member Experience Advocate; Remote
Remote / Online - Candidates ideally in
Reno, Washoe County, Nevada, 89501, USA
Listed on 2026-07-14
Reno, Washoe County, Nevada, 89501, USA
Listing for:
RUE GILT GROUPE
Remote/Work from Home
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Rue Gilt Groupe is seeking a Member Services Agent to own the member experience from a remote, high-volume setting. You will engage with members by voice and email, providing thoughtful, unscripted support and building lasting relationships.
This role expands into other channels such as messaging or social media and involves handling returns, tracking, and order modifications with empathy and initiative. A background in e-commerce or luxury retail and 1–3 years in a contact center are preferred,
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