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Remote Customer Experience Specialist
Remote / Online - Candidates ideally in
Joliet, Will County, Illinois, 60431, USA
Listed on 2026-07-14
Joliet, Will County, Illinois, 60431, USA
Listing for:
YMCA of the USA
Remote/Work from Home
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
YMCA of the USA is seeking a Specialist, Customer Experience to act as the primary contact for associations, members and staff, handling membership, childcare and program transactions through a centralized ticketing system.
The role emphasizes data accuracy, adherence to policies, and timely communication while working remotely from a home office within the continental United States. Training and process improvements are part of the responsibilities.
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