Remote Member Services Supervisor
Remote / Online - Candidates ideally in
Worcester, Worcester County, Massachusetts, 01609, USA
Listed on 2026-07-14
Worcester, Worcester County, Massachusetts, 01609, USA
Listing for:
TAHMO Tufts Associated HMO Inc
Remote/Work from Home
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
-
Management
Job Description & How to Apply Below
Point
32
Health is seeking a Supervisor of Member Services to lead a team of Advocates and Team Leaders. You will oversee daily operations, train staff, analyze KPIs, and drive improvements in customer experience while ensuring HIPAA compliance and alignment with corporate goals.
The role requires 3–5 years in customer service with supervisory experience, healthcare knowledge, and comfort with virtual/remote work environments. There is potential for bonus eligibility and comprehensive benefits.
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