Customer Support Specialist - Work From Home
Remote / Online - Candidates ideally in
Spartanburg, Spartanburg County, South Carolina, 29301, USA
Listed on 2026-07-14
Spartanburg, Spartanburg County, South Carolina, 29301, USA
Listing for:
SureCost
Full Time, Remote/Work from Home
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay / Flex Hours / 100% medical premiums covered for employees / 70% medical premiums covered for dependents / Unlimited PTO / Automatic 3% employer addition to 401k - As a Customer Support Specialist, you will:
Handle incoming customer inquiries via phone, email, and chat;
Provide excellent customer service by addressing and resolving customer issues and concerns in a timely and professional manner;
Utilize company software and resources to accurately document and track customer interactions and resolutions;
Collaborate with cross-functional teams to ensure prompt and effective resolution of escalated issues;
Proactively identify and troubleshoot potential customer issues and provide solutions;
Maintain a positive and empathetic attitude towards customers at all times. Hiring Immediately >>
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