Remote FOLIO Customer Success Specialist
Remote / Online - Candidates ideally in
Montpelier, Washington County, Vermont, 05604, USA
Listed on 2026-07-14
Montpelier, Washington County, Vermont, 05604, USA
Listing for:
EBSCO Information Services
Remote/Work from Home
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Client Relationship Manager
Job Description & How to Apply Below
EBSCO Information Services (EBSCO) invites applications for a FOLIO Customer Account Specialist. You will manage a defined customer group as primary support, success, and relationship manager, focusing on FOLIO and collaborating with PM, Development, Hosting, and Implementation teams to understand needs and provide effective support.
The role emphasizes technical outreach, training, and continuous service improvement while aligning with EBSCO’s hybrid/remote work model.
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