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Remote Customer Escalation Specialist
Remote / Online - Candidates ideally in
Roswell, Fulton County, Georgia, 30076, USA
Listed on 2026-07-14
Roswell, Fulton County, Georgia, 30076, USA
Listing for:
First American
Remote/Work from Home
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
First American is seeking a Customer Resolution Specialist to research and resolve customer escalations via phone, email and written communications. You will assess complaints, coordinate with the relevant business area for closure, and maintain documentation of escalation and contact.
The role emphasizes excellent written and verbal communication, problem solving, and strong organizational skills. Background check and drug screening may be required; remote options available; competitive pay
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