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Remote Customer Resolution Specialist
Remote / Online - Candidates ideally in
Cary, Wake County, North Carolina, 27518, USA
Listed on 2026-07-14
Cary, Wake County, North Carolina, 27518, USA
Listing for:
First American
Remote/Work from Home
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
First American is seeking a Customer Resolution Specialist to research, resolve, and document customer escalations across phone, email, and written communications. You will coordinate with relevant departments, ensure timely closures, and maintain thorough records, delivering clear, customer-friendly responses.
The role focuses on high-level service, problem solving, and collaboration with multiple teams to improve satisfaction and outcomes.
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