Remote Elder-Care Client Services Advisor
Remote / Online - Candidates ideally in
Springfield, Hampden County, Massachusetts, 01119, USA
Listed on 2026-07-14
Springfield, Hampden County, Massachusetts, 01119, USA
Listing for:
Alder
Full Time, Remote/Work from Home
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Alder is seeking a Client Services Advisor to serve as the first point of contact for families navigating complex care decisions. This full-time role requires a background in care management or elder care intake, combining clinical fluency with warmth in every conversation.
You will own the intake process from inquiry through internal handoff, maintain records in Hub Spot, and support prospective clients and referral partners during uncertain moments in their lives.
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