CRC - Customer Service Representative; Remote​/Temporary

Job Details

• Language Fluency:
  English (Required)
• Work Shift:
  
  1st Shift (United States of America)

• Up to 6-month assignment depending on business needs – Full time hours
• Hours are typical 8-5 M-F
• Possible overtime hours required

Our employees work a hybrid schedule. On the days we are not in the office, our teams collaborate using video and screen sharing technology, allowing you to feel part of the team while enjoying the convenience of working from home.

• Enter, update, and maintain customer information in company systems
• Contact customers via phone or email
• Respond to customer inquiries and resolve routine questions or concerns
• Maintain accurate records of customer interactions
• Work on projects as assigned

• HS Diploma or GED equivalent
• Demonstrated professional verbal and written communication skills
• Excellent attention to detail
• 2+ years of customer service experience with outstanding retention skills
• Microsoft Office skills
• Strong data entry skills

• Medical, dental, vision, life, disability, and AD&D insurance
• Tax-advantaged savings accounts
• 401(k) plan with company match
• Generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more
• Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected class. CRC Group is a Drug-Free Workplace. EEO is the Law. Pay Transparency Nondiscrimination Provision. E-Verify.

• Growth:
  Advance your career with our learning and leadership development programs
• Innovation:
  Work in a forward-thinking environment that values new ideas
• Community:
  Be part of a supportive team that celebrates success together
• Benefits:
  Enjoy competitive compensation, health benefits, and retirement plans

We seek passionate individuals who thrive in a fast-paced, collaborative environment. If you value integrity and are driven to succeed, CRC Group is the place for you.