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Remote Medical Customer Service Specialist

Remote / Online - Candidates ideally in
Fort Smith, Sebastian County, Arkansas, 72901, USA
Listing for: Community Health Systems
Remote/Work from Home position
Listed on 2026-07-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
Community Health Systems - 4600 Towson Avenue - Responsibilities:
Respond to customer inquiries via phone, email, chat, or other channels;
Clarify and resolve customer issues by identifying needs and root causes;
Escalate complex issues to appropriate teams ensuring prompt follow-up;
Provide triage support for common platform, application, and back-office issues;
Document all interactions in the CRM with accurate records
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