Client Support Specialist Work From Home
Remote / Online - Candidates ideally in
Easton, Talbot County, Maryland, 21601, USA
Listed on 2026-07-15
Easton, Talbot County, Maryland, 21601, USA
Listing for:
Ontic
Full Time, Remote/Work from Home
position Listed on 2026-07-15
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support, Customer Service Rep -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / $65,000 to $75,000-yr / Medical-Vision-Dental / 401k / HSA Contribution / Learning Stipend / Flexible PTO / Generous Parental Leave / Home Office Stipend / Mobile Phone & Internet Reimbursement - As a Client Support Specialist at Ontic, you will:
Provide exceptional customer service and technical support to clients via phone, email, and chat;
Troubleshoot and resolve technical issues and inquiries related to Ontic’s software and products;
Educate clients on product features and updates;
Document and track all client interactions and resolutions in the company database;
Collaborate with cross-functional teams to ensure timely and effective resolution of client issues;
Demonstrate a high level of professionalism and empathy in all client interactions. Hiring Immediately >>
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