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Remote Customer Care Advocate

Remote / Online - Candidates ideally in
Omaha, Douglas County, Nebraska, 68197, USA
Listing for: MetLif
Remote/Work from Home position
Listed on 2026-07-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, HelpDesk/Support, English Customer Service
Salary/Wage Range or Industry Benchmark: 37440 - 45760 USD Yearly USD 37440.00 45760.00 YEAR
Job Description & How to Apply Below

Met Life in Omaha, NE is seeking a Customer Care Advocate to support customers via phone and digital channels, resolving complex inquiries with empathy and accuracy. You will work with AI-guided workflows and receive paid training, joining a team committed to trusted customer advocacy.

Roles require a minimum of one year in customer-facing work, strong communication, and adherence to guidelines. In-person training begins 9/21/2026; afterwards, the role may be virtual, with growth opportunities

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