Dental Insurance CX Specialist - Remote/Hybrid
Remote / Online - Candidates ideally in
Des Moines, Polk County, Iowa, 50319, USA
Listed on 2026-07-15
Des Moines, Polk County, Iowa, 50319, USA
Listing for:
Segment (Twilio)
Full Time, Remote/Work from Home
position Listed on 2026-07-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, Bilingual
Job Description & How to Apply Below
Segment (Twilio) is seeking a Customer Experience Specialist 1 for our dental insurance contact center. You will handle inquiries about dental plans, provide effective dates, and help members understand benefits.
The role involves inbound/outbound calls and navigating several systems to ensure a cohesive, informed interaction. You will need at least 2 years in customer service, preferably in call centers or dental insurance, with strong typing and MS Office skills.
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